This message is sent on behalf of Kingston Clinical Commissioning Group


Welcome to this first edition of the Kingston Clinical Commissioning Group Newsletter. It aims to keep you informed about local health services, whilst giving you some opportunities to get involved. Clinical Commissioning Groups (CCGs) are made up of local GPs that work together to plan and buy NHS services for the local population. We also work closely with Kingston Council, hospitals, other CCGs, pharmacies and voluntary organisations.  

You can find out much more about the CCG and its work from its website:

Increased access to GPs in Kingston

With winter now upon us we wanted to remind you that Kingston CCG, in partnership with its practices, has increased access to GP appointments on evenings and weekends in the borough.

Patients in Kingston can now access extended primary care services at Surbiton Health Centre, Kingston Health Centre and Merritt Health Centre – with GP appointments now available between 8am and 8pm, 7 days a week at the following locations:


Surbiton Health Centre –            appointments available 6:30pm – 8pm Monday to Friday              8am – 8pm Saturdays and Sundays

Kingston Health Centre -             appointments available 6:30pm – 8pm Monday to Friday              8am – 8pm Saturday       8am – 2pm Sunday

Merritt Health Centre -                appointments available 6:30pm – 8pm Monday to Friday              8am – 2pm Saturday and Sunday


For evening appointments, please contact your own GP surgery before 5pm to make an appointment. For a weekend appointment please call 020 3841 9942. Call 111 outside of these hours for advice on what to do.

Help shape quality pledges for GPs and pharmacists

Kingston and Richmond CCGs are currently running some engagement about the quality of general practice and community pharmacy. The aim is to develop a set of quality pledges for primary care that are launched in April 2018.

We want to hear the views of as many Kingston patients as possible – whether you visit your GP or pharmacist regularly or rarely. Please tell us what’s important to you via our online survey:  and get more details on the project from our website -

Help us to help you this winter by choosing well to stay well

When we’re feeling under the weather we all want to receive good advice as soon as possible. By understanding which NHS service to use, and when to use it, we can help to make

sure that the thousands of people feeling unwell this winter get the care they need, as swiftly as possible.

Going to A&E or calling 999 should be reserved for when someone is seriously ill or severely injured, such as breathing difficulties or persistent and heavy bleeding.


If urgent medical help or information is needed, or you’re unsure of what service you need, call NHS 111. It’s a free service, available 24 hours a day, seven days a week. The 111 service

does not offer diagnosis over the phone; but advises and directs you to the most appropriate service.

If your illness is not life-threatening, and you’ve been feeling unwell for a while, you may need to visit your doctor. But not all ailments require a GP appointment; pharmacists are an

excellent source of help and are fully trained to give advice for a wide variety of symptoms. This means you don’t have to spend time waiting in  the GP practice where you could catch other

bugs and illnesses. As well as the pharmacist, the NHS Choices website can provide lots of useful information to relieve symptoms at home.


Protect you and yours from the flu virus

Flu is a common infectious viral illness spread by coughs and sneezes. It can be very unpleasant, but you'll usually begin to feel better within about a week. However, it can lead to serious complications, particularly if you have a long-term health condition. If children catch flu they can quickly spread it around the whole family.


The best way to protect yourself and your family is to get the flu vaccination. You can get one at your GP, or a local pharmacy offering the service. Find a list of local pharmacies offering the jab at


Expert Patient Programme

Sharing your journey with fellow patients will often make it a less bumpy one. In Kingston we run an Expert Patients Programme to help achieve that and we’ve recently published a film about the programme, which you’ll find here  

In the New Year we’ll be developing a programme for people with chronic pain. If you have chronic pain and think you might want to get support, share your experiences and help support others in our community, register your interest in the programme  

Registering your interest is just that at this stage, so you’re not making a commitment, we’d just be interested to hear from you.


Dates for your diary

Governing Body Meeting

Next meeting held in public - Tuesday, 9th January 2018 3.00pm - 5.00pm - King's Centre, Coppard Gardens, Chessington KT9 2GZ


Primary Care Commissioning Committee

Kingston CCG took on responsibility for commissioning primary medical services for the people of Kingston in April 2016. The Committee is responsible for decision-making about primary care in the future, under delegated authority from NHS England.

The next meeting is Tuesday, 6th February 2018 from 3pm to 5pm. Venue to be confirmed.





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